Frequently Asked Questions. 

For Job Seekers

If I register on Jobsinsurance, will my identity remain confidential?  Yes.  Your registration information is only used internally and is not shared, sold, or released to anyone outside of Jobsinsurance.

 How current are the jobs on Jobsinsurance? To help insure that all jobs offered on jobsinsurance represent only current opportunities, every posted job expires automatically thirty (30) days from the date it was posted and is then no longer viewable by job seekers. Recruiters and employers are given the opportunity to reactivate their job postings for additional 30-day periods, if needed.

 How do I update my e-mail address or change my password? After logging in to the Site, click the "My Account" link near the top of each page.  Within “My Profile”, you can make any membership profile changes. Your requested changes take effect immediately.

What if I forget my password? Click the “Sign In” link.  Then click the “Forgot Your Password?” link that appears below the log-in form. After you have followed the instructions, we will email you with a link you can use to change your password.

Can I change my Username?  The Username is the system’s primary electronic identifier and therefore cannot be changed.  If you forget it, you can email us from the Primary Contact Person’s email address and request that we send you the Username. 

How do I change or stop the Job Alert e-mail notifications? Jobsinsurance sends out a periodic Job Alert e-mail notifications.  By default this option is turned on when you become a Member. To stop receiving these Job Alert e-mail messages, simply log on to Jobsinsurance, click the "My Account" link near the top of each page, then click the “Job Alerts” link.  There you can edit or disable your Job Alerts.

How can I find out when my Jobsinsurance membership will expire? After logging in, click the "My Account" link near the top of each page, then click the “Billing History” link. Your membership expiration date is shown in this section.

Does Jobsinsurance automatically renew my membership when it expires? No. Jobsinsurance does not automatically renew memberships. We very much want your repeat business but that decision is yours.  When your account expires, we will send you an account expiration email.  Upon receipt of this email, you may log on to jobsinsurance.co.za and go to “My Account / Renew Subscription” to renew your membership.

Can I post my CV on Jobsinsurance so that potential employers can find me? Yes we do offer CV posting.  This service is offered at no charge and is strictly optional, although it is highly recommended that you do so otherwise your skills cannot be searched. 

How do I post my CV?  Once you have logged into the system, click on “Post Resumes” at the top of the page.  Here you will simply follow the instructions.  Tips:  1. Uploaded files such as your PDF CV file are not searchable by potential employers or recruiters so if you want them to find you based on keywords, be sure to fill out the form on the site. 

How soon is my CV visible on the Site after I post it? Immediately. Jobsinsurance is a real time database so that when you post or renew your CV it is instantly viewable on the site by potential employers once approved.

Can I renew a CV posting after it has expired? Yes – here is how the process works:   You will be able to go to “My Account” and view, edit, or reactivate your expired CV after it has expired. 

How do I edit a CV posting I have already posted? Click the "My Account" menu button and go to “My Resumes” to view your current CV.  Then select "Edit" and make your changes.  Then click the "Save" button to save your changes, which take effect immediately.

Can I remain confidential when posting my CV on Jobsinsurance? Yes, you have full control over the level of confidentiality you wish to maintain when you post your CV. You can select which sompanies can or cannot view your CV.  You have the ability to delete or change the information in these fields and can thereby control your level of confidentiality. 

Can I remain confidential when posting my jobs? Yes, you have full control over the level of confidentiality you wish to maintain when you post your jobs.  When you go to the “Post Jobs” page, many of the fields will be pre-filled for your convenience.  You have the ability to delete or change the information in these fields and can thereby control your level of confidentiality.

 How do I update my e-mail address or change my password? After logging in to the Site, click the "My Account" link near the top of each page.  Within “Company Profile”, you can make any membership profile changes. Your requested changes take effect immediately.

 What if I forget my password? Click the “Sign In” link.  Then click the “Forgot Your Password?” link that appears below the log-in form. After you have followed the instructions, we will email you with a link you can use to change your password.

Can I change my Username? The Username is the system’s primary electronic identifier and therefore cannot be changed.  If you forget it, you can email us from the Primary Contact Person’s email address and request that we send you the Username. 

How can I find out when my Jobsinsurance membership will expire? After logging in, click the "My Account" link near the top of each page, then click the “Billing History” link. Your membership expiration date is shown in this section.

 Does Jobsinsurance automatically renew my membership when it expires? No. Jobsinsurance does not automatically renew memberships. We very much want your repeat business but that decision is yours.  When you account expires, we will send you an account expiration email.  Upon receipt of this email, you may log on to Jobsinsurance and go to “My Account/Renew Subscription” to renew your subscription.

Is there a limit to the number of jobs I may post as a recruiter/employer? Employers may post an unlimited number of jobs as long as each position represents a legitimate, current job opening. Posting jobs that do not exist will result in the immediate cancellation of your membership. Jobsinsurance reserves the right to delete any job posting that we determine does not fit the ethical guidelines of this Website or that does not contain a valid e-mail address or Website link.

How do I post my jobs?  Once you have logged into the system, click on “Post Jobs” at the top of the page.  Here you will simply follow the instructions. 

 How soon is a job visible on the Site after I post it? Immediately. Jobsinsurance is a real time database so that when you post or renew a job it is instantly viewable on the Site by job seekers until it expires.

 How long will my jobs remain posted? All job postings expire automatically 30 days from the date posted, but you may easily renew a job posting for an additional 30 day period if needed. If you would like for us to notify you via email when you postings expire, you can go to “My Account”, click on “Auto Notifications”, and check the box that says “Notify on Listing Expiration.” If your posting expires, you may easily go to “My Account / List of All Jobs” and renew the job posting for an additional 30 day period.

Can I renew a job posting after it has expired? Yes – here is how the process works:  After your job has been posted for 30 days, we will automatically deactivate it and send you an email notification.  You will be able to go to “My Account/List of All Jobs” and view, edit, or reactivate your expired job for at least 30 days after it has expired.  After 30 days of your job being inactive, we have the option to delete it from our database.  This expiration/renewal process insures that the thousands of job seekers who rely on Jobsinsurance will view only current jobs from qualified job seekers.

How do I edit a job I have already posted? Click the "My Account" menu button and go to “List of All Jobs” to view your current jobs list  and then select "Edit" next to the specific job you want to update. Make your changes and click the "Save" button to save your changes, which take effect immediately.

How do I duplicate a job I have already posted? Many times a recruiter or employer will have the same position available in different locations around the country (ten new sales jobs in ten different cities for example). With the duplication feature, you can post all of your identical positions in just minutes and they will each show up in the appropriate geographic locations when Candidates search the jobsinsurance.co.za job database. Click the "My Account" menu button and then go to “List of All Jobs.” There, you will be able to view a list of your current jobs.  Then, select the "Copy" link that is under the job title of the job you wish to recreate. A duplicate job form will be displayed.  Just change whatever information you wish to make different in your new job posting (for instance, change the City and Province).  Then click the "Save" button to save your new posting. Repeat as many times as needed for each location.

How do I remove a job from view of Job Seekers? You should use the Activate / Deactivate feature within “My Account/List of All Jobs” when you want to remove a job from Candidates’ view before the job automatically expires.  The job will remain on your Job List for at least 30 days.  During that time, if you want the job to reappear in view of Job Seekers, go back into “My Account” and click on “Activate”.

How do I delete a job I have already posted? Click the "My Account" menu button and go to “List of All Jobs” to view your current jobs list and then select "Delete" next to the specific job you want to eliminate.